Need to Make Citizen Charter

Deputy Commissioner works as an important link between State government and general public. To take the state government's programmes and policies to general public and to implement them and in maintaining contact with govt. regarding needs and problems of general public  and regarding districts all-round activities, Deputy Commissioner has an important role to play.
At the District and Sub-Division level, general public has to face lot of problems for lack of correct information. This charter has been prepared to make the administration people friendly and to fully know and fulfill common man's administrative, social, economic and other needs and problems. In this complete detail of D.C. Office's all branches and all govt. activities being done under them have been provided.
This citizen charter has become all the more important as now a common man or any citizen of state has a right to get information regarding govt. activity which is covered under Information Act 2005 in his own distt. or area or at personal level.
Information Act has been enforced by Centre Govt. to bring more transparency in general public and govt. departments. Under this Act one Information Officer has been appointed in each Department, from whom general public has got a right to obtain any type of information within 30 days. If information is regarding life or freedom of a person then department is bound to give that information within 48 hours. If any application is returned, the concerned officer has to specify the reason for that. If application is rejected then applicant can file an appeal with State Information Officer; who can mark an enquiry regarding that complaint.
At Distt. level Assistant Commissioner (G) is designated as Chief Information Officer, who is committed to supply information under general public's right to information. This information can be obtained in writing by depositing a little fee.
                                                     Aim of Citizen Charter

In this charter details of services being provided by D.C. Office to the citizens, to provide high quality services by Govt., Semi Govt, institutions and to take care of citizens facilities have been given. Besides these its purpose is to make the citizens aware of new rules notified or amended from time to time and to maintain contact between govt. & general public regarding all-round development in the distt. Its purpose is also to obtain suggestions of general public regarding govt. works being done in the distt. and to improve the working of the govt., departments and to act upon it.
Besides these, its aim is to make the people aware regarding natural calamities and to help the people out of these calamities. It also gives information regarding main historical, cultural and religious gatherings in the distt. which have deep relationship with the people.        

Download Citizen Charter      

Back